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Cheap Price Safe Eyes Parental Control Suite

First of all, I would like to say, I have this software installed on 3 different computers/OS in my home, a Windows 7 (64 bit), a Vista and an XP. It works great on all of them. I have only had a few minor issues, but having tried many other Parental Control programs, I may stick with this one, because it doesn’t slow our computers down.

It is not perfect, but it does keep the low-life out! One minor problem is with the blocked keywords. You can add to them, but you can’t remove words. However, you can unblock the category and create your own list, I just don’t want to go there. We ran into an issue when my daughter was looking up Emily Dickinson and Moby Dick for Literature. Both were blocked.

I have the latest version (6), which I do like better. It allows for internet TV ratings. Pick a rating and watch.

The reason for my 4 star rating instead of a 5, is because of my experience with Customer Service. I sent an email asking about the keywords category, which was explained to my satisfaction. The second issue was that I was unable to watch anything on CBS, I was getting a pop-up-blocker warning, and I really enjoy watching NCIS. I received an email back promptly. The rep said she tried unsuccessfully to fix it herself- so she was sending it on to second level support. About a week later I received an email telling me that the issue with CBS had been resolved. I went to CBS and was pleased that I could now watch NCIS. A few days later, I was online, and I noticed that I was seeing things that should have been blocked. That did not make me happy since I have this program to protect my family from unwanted trash. I signed onto my Safe Eyes program and went to the blocked categories. That is how I discovered how my issue was resolved! The Safe Eyes Representative’s “solution” to my issue was to unblock almost every default “blocked” category and most of the ones I had blocked as well. I was mad! I could have done that myself, but it kind of defeats the purpose of this program. The thing that really upset me, is that NO ONE asked my permission to change my settings, and they didn’t even have the courtesy to let me know that they did! They left my three computers virtually unprotected without my knowledge or consent. I called Safe Eyes Support and had them undo everything they did. With a few tweaks of my own, I have it back where I want it, but again, I can no longer watch CBS.

I really want to contact Safe Eyes and let them know how unhappy I am with the invasive way the “dealt” with my problem, but I don’t think Customer Service will be of any help to me.

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Overview

Top Rated Parental Control Software – SafeEyes is the recognized leader in providing the top rated internet safety solution that keeps families and business safe online.

Feature

• Windows and Mac compatible – includes a 3-user license that can be used on any combination of Windows and Mac computers in your home, school, or office
• #1 Rated Parental Control Software: PC Magazine Editors Choice Award, LapTop Magazine Editors Choice Award, Parents’ Choice Approved
• Blocks access to inappropriate Web sites; sophisticated Internet filter blocks harmful content, such as pornography and drugs. Or set your own filters.
• Monitors your child’s online interactions; tracks, blocks, and records instant messaging, email, and social networking communication.
• Controls PC, online and program access, allowing you to set time limits or schedule web time for your kids. Prevents attempts to access blocked Web sites, alerting you by email, SMS, or phone when your kids try accessing inappropriate Web sites.

janet – Janis Sims –
The program works well. It was easy to set up and to set the perimeters. Sometimes the program knocks you out of a website or prohibits you from entering a website that you have allowed. All in all, it is better than letting your kids roam free on the internet. I like the time limit feature the best, makes them the bad guy, not me!!

Works exceptionally well except with iTunes – C. Barnet – Seattle
I have a Windows XP Computer after watching Pastor Miles McPherson’s interview with XXX Church founder I bought this software, it doesn’t like tactful movies on [...] for obvious reasons being shared to Facebook (very minor detail) and other than having to call support reg. allowing iTunes I love it.

Beneficial – R. Myer – PA
program works well and is fairly easy to use if you have a little computer knowledge. Takes some time to set up initially to get all the settings for each user. Best use is time tracking and timeout for internet usage. Blocking by category does not work well since general sites tend to be categorized under most categories which makes it hard to block entire categories. Works for specific IM applications, not all of them so be sure it tracks for the IM your kids use. They have added AIM even though documentation does not say that when I bought. I think it is worth the price and benefits outweigh some of annoyances when trying to get the setting right.

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